Available Contact Methods
Contact Form: Send us a message directly via our website
Live Chat: Available on all pages for instant messaging
Telegram: Chat with us 24/7 through our official channel
Phone Support
Available
Monday to Saturday
9:00 AM – 10:00 PM
Why Contact Melixia ?
At Melixia, customer contact is not just about answering questions — it’s about understanding your needs and improving our services.
All calls, messages, and requests are securely recorded to ensure quality assurance and accurate handling by our support team.
📌 Please contact us if you experience:
Payment issues or technical errors on the website
Delays in order delivery
Need for product advice or shopping assistance
Suggestions, feedback, or complaints regarding Melixia services
⏱ Average Response Time:
Our average response time is 20 minutes or less.
We take your time seriously and strive for prompt, accurate replies.
🌐 Multilingual Support:
Our customer service team is available in:
English
Armenian
Russian
🛠️ Active Contact Channels:
All communication channels are available, including:
Contact form
Live chat
Official Telegram
Direct phone support
When you contact Melixia, you're not just sending a message — you're entering a professional, responsive, and respectful experience